Mobile / Sports
When you open an account with selot177, you share personal details with us — and we take that responsibility seriously. This page explains what data we collect, how it is used, and what controls you have over your own information, including records tied to ShopeePay and Bank Transfer transactions.
We collect only the data needed to run your account and process transactions. This includes your registration details — name, email address, and the contact information you provide — as well as transaction records when you use ShopeePay or Bank Transfer to fund your account wallet. Device and session data may also be logged to support account security and to detect irregular access patterns. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors is limited to what those processors require to complete your transaction; we do not pass additional personal identifiers beyond what the payment route requires. Retention periods depend on the nature of the data: transaction records are kept for the period required under applicable financial rules in the regions where we operate, while session logs are held for a shorter period. If you close your account, we will retain only what we are legally obligated to keep, and the rest is scheduled for deletion according to our internal data lifecycle process. All of this applies where local law and eligible regional rules permit.
Transaction records for ShopeePay payments are processed through the payment provider's own systems. We hold only the reference data needed to reconcile your account wallet.
Bank Transfer records are retained as transaction references in your account history. We do not store full bank account numbers beyond what the transfer confirmation supplies.
Your account wallet balance and movement history are stored in our system and visible to you after login. This record is part of your personal data and can be reviewed at any time.
Where DANA or OVO are used as e-wallet routes, the same limited-data principle applies: we hold the reference, not the full wallet credentials.
This policy covers data collected directly through the selot177 platform — account registration, login activity, transaction history and support interactions. It does not extend to third-party services that have their own data terms, such as payment processors or external game content providers. Understanding the scope helps you know who to contact when a data question arises.
Data generated when you log in, update your profile, or change your account settings falls fully within this policy. You can review this data by visiting your account dashboard after login.
Payment records tied to ShopeePay or Bank Transfer are covered here for the reference data we hold. The payment processor's own privacy terms govern data held on their side of the transaction.
Browsing behaviour on the selot177 platform — pages visited, session duration, device type — is collected under this policy and used solely for platform performance and account security purposes.
Game content providers, external analytics tools, and payment gateways operate under their own privacy terms. We encourage you to review those separately; this policy does not govern their data handling.
Your account gives you direct access to much of the data we hold. After login, the account dashboard shows your profile details, wallet history and transaction references — you can check these at any time without contacting support. If something looks incorrect, the account settings page lets you update contact details and personal information directly. For data that cannot be changed through the dashboard — such as historical transaction logs — you can raise a formal correction request through our support channel. We aim to acknowledge data requests promptly and will follow up with the steps needed to process your request. If you want to understand exactly what data we hold on your account, a subject access request can be submitted to our support team; we will respond with the relevant records within the timeframe required by applicable rules in the regions we serve. Availability of these rights depends on local law and eligible regions.
Log in and open the account dashboard to see the personal and transaction data we hold for your account. This is the fastest route to checking what is stored.
Use the account settings page to update your name, email or contact number. Changes take effect immediately and are reflected across your account profile.
For questions about data retention, historical records or specific transaction references, contact our support team with your account details and the nature of your query.
A formal subject access request can be submitted via our support channel. We will confirm receipt and provide the relevant records or an explanation of any limitations that apply.
If you have a question about how we handle your data, or want to exercise one of the rights described in this policy, the routes below are the correct points of contact. Have your account details ready when you reach out — this helps us locate the right records quickly.
The live chat widget is available directly in the platform after login. Use it for account-related data questions or to start a subject access request.
Send data enquiries to our support email address shown in your account settings. Include your registered email and a clear description of your request.
Many data questions can be resolved without contacting support. The dashboard shows your full profile, wallet history and transaction references after login.
Account security and data handling are managed at the platform level. We apply access controls so that your account data is visible only to you and to authorised internal processes. Cookies are used to maintain your session and to remember your login state; you can manage cookie preferences through your browser settings. Data retention follows a structured lifecycle: active account data is kept for as long as your account is open, while closed-account data is reduced to the legally required minimum. Any request to change, review or delete your data is handled through the support routes described on this page.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. These are not used to track you across third-party sites. Adjust your browser settings to manage cookie behaviour at any time.
Access to your account data is protected by your login credentials. We recommend keeping your password unique to this account. If you suspect unauthorised access, update your password immediately via account settings and contact support.
Transaction records — including those linked to ShopeePay and Bank Transfer — are kept for the period required under applicable financial rules. Session logs and device data are held for a shorter period, then removed from active storage.
When this policy is updated, the revised version is published on this page with the effective date noted. Continued use of your account after a policy change constitutes acknowledgement of the updated terms. Check this page periodically for the current version.
These questions address what we actually hear from account holders about data handling, access rights, and how to raise a concern. If your question is not covered here, the support routes listed above are the right next step.
We collect the registration details you provide — name, email address, contact number — along with device and session data generated during your visits. Transaction references from ShopeePay or Bank Transfer payments are also recorded as part of your account history.
Log in and open the account dashboard. Your profile details, wallet balance and transaction history are all visible there. For a full record of stored data, submit a subject access request through our support channel and we will respond with the relevant information.
Yes. Go to account settings after login to update your name, email or contact details. Changes apply immediately. For records that cannot be edited directly — such as historical transaction logs — raise a correction request with our support team.
We do not sell personal data. Data is shared only with payment processors — such as the ShopeePay or Bank Transfer providers — and only to the extent needed to complete your transaction. Game content providers and analytics tools operate under their own separate data terms.
When an account is closed, we reduce stored data to what applicable financial or regulatory rules require us to keep. The remainder is scheduled for deletion according to our internal data lifecycle process. The exact retention period depends on local law and eligible regional requirements.
Use the live chat available in your account, or send an email to the support address shown in account settings. Include your registered email and a clear description of your request. We will confirm receipt and follow up with the next steps within the applicable response period.